ISO 9000-2000 Pre-Certification Course

International Quality Management

The ISO 9000-2000 Pre-certification Program is an extensive program that prepares a client company to become certified by an approved Registrar. Strategic Learning Systems begins with a Management Overview of ISO 9000-2000, followed by rollouts to the employees and involvement of management in setting the vision for ISO 9000, developing a mission statement, a code of ethics and key results expected. SLS uses a total quality approach in conjunction with ISO 9000-2000, utilizing process improvement teams, as well as, key department personnel to help document existing procedures in each area to be certified by the registrar company. SLS assists in the development of required ISO 9000-2000 quality documentation and trains the in-house pre-audit teams. Finally, SLS helps in the selection process of approved Registrars. Following is a high level overview of our ISO9000-2000 Pre-certification Program:

Management Overview
Management's approval to move forward with pre-certification program
Employee Rollout
Establishment of a Continuous Improvement Team
Identifying and documenting the Quality Manual
Identifying and documenting the Procedures Manual (Including flow diagrams)
Identifying and documenting the Work Instructions (Including flow diagrams)
Identifying and selecting three (3) Registrar Companies
Establishing a Management Oversight Committee
Reporting to the Management Oversight Committee on at least a bimonthly basis
Providing feedback to the continuous improvement team from the Management
Oversight Committee
Facilitating the ISO 9000-2000 Internal Auditor Training
Conducting a Pre-audit in preparation for the selected registrar
Assisting with the post audit findings and identifying and making discrepancy corrections
Assist in the celebration process

OBJECTIVES AND BENEFITS OF IS0 9000-2000

Develops, establishes and maintains a quality management system governed by a set of international standards
Assures that all employees are given the responsibility and authority to identify problems, implement solutions for those problems and to control for processing of affected product
Assures that all products and services and equipment will meet or exceed requirements specified by the customer
Establishes a quality process that includes preventing shipment of non-conforming, deficient or unsatisfactory materials or products, until corrective action has been taken
Facilitates during business internationally
Positions a company to increase market share
Builds long-term customer relations
Develops, establishes and maintains a continuous improvement process. Everyone participates (employees and managers), there are no "bench warmers"
Improves customer service and customer retention

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